Customers

The human individuals, families, organisations, institutions and whole societies served by the Power System and that are the fundamental reason it exists.

Customers may choose only to receive, consume and pay for services from the Power System.  They may also elect to provide services to the Power System, in the form of valuable Electric Products consistent with technical requirements, in exchange for some form of value or additional benefit.  

Given the fast-evolving nature of power system transformation, the Future Grid Accelerator (FGA) has the status of a perpetual BETA version. Your suggestions for how each concept and definition may be enhanced are very welcome.

All feedback will be reviewed and considered for inclusion in subsequent updates.

Please provide your suggestions to improve to this definition: